Policies & Guarantees
A return authorization (RA) form must be received prior to sending any defective unused product back to CMP Wholesale.
Customers are required to do a complete inspection of the shipment atthe time of arrival for any damages. All damage claims must be communicatedto CMP Wholesale within 48 hours of acceptance of delivery. Any damage claims received after 48 hours will not be accepted.
Any unused product returned to CMP Wholesale must be in resalable condition with original packaging and without any damages to the boxes and/or product.
Freight for returns sent to CMP Wholesalemust be prepaid by the customer.Repaired or replaced products will besent back to the customer at no freightcharge.
There will be a 25% restocking charge for all goods returned without defect. Upon receipt and verification of goods being returned a credit will be issued to your account and can be used immediately.
CMP Wholesale remains committed to bringing our customers the best products at the lowest possible prices. Should you find the same or a similar product at a lower price please contact us immediately and we will endeavour to meet or beat that price.